How to add a Customer and Organization Fee and what the difference is
The difference between the Customer Fee and the Organization Fee is who is responsible for the funds.
The Customer Fee will charge the customer at checkout and be collected immediately. This can either be a "Per Order Flat Fee", which will charge the customer a dollar amount every time they checkout or you can create a "Per Order Percentage Fee", which will charge the customer a percentage of the customer's subtotal at checkout. The Customer Fee will appear on the cart as one line item and will be titled "Handling".
The Organization Fee is calculated behind the scenes, without the customer's knowledge, and will be taken out of the group's fundraising. You have the ability to charge the group in several different ways.
1) On Items in a Specific Process
2) As a "One Time Fee", "Per Order Flat Fee", or "Per Order Percentage Fee"
A) One Time Fee: Can be charged to the group at any time throughout the life of the store. If a group does not meet a minimum purchase amount on an item, you can charge them for that after the store has closed.
B) Per Order Flat Fee: This fee should be added before the store runs so it can calculate a dollar amount on each order placed. (Again, the customer will not be charged at checkout for this fee)
C) Per Order Percentage Fee: This should be added before the store is live. This setting will calculate a percentage of the customer's "Subtotal" at checkout. (Again, the customer will not be charged at checkout for this fee)
How to Add a Customer Fee
1) Select the next to "Customer"
2) Select your "Fee Type"
3) Type in your "Fee Name" (This name will appear on your "Account Summary", the customer will see "Handling" regardless of what is typed in here.)
4) Enter in either your "Fee Cost" or "Fee Percentage"
5) Select "Accept"
How to add an Organization Fee
1) Select the next to "Organization".
2) Decide if you want to assign this fee to a process (not necessary, unless you are trying to track an amount based on how many items in that process were sold on the store.)
3) Select your "Fee Type"
4) Type in your "Fee Name" (This name will appear on your "Account Summary", the customer will not see this at all.)
5) Enter in either your "Fee Cost" or "Fee Percentage"
6) Select "Accept"